Effective Date: 01 Nov 2024
Welcome to Book OnePe ("we," "our," "us"). By accessing or using our services, including car rentals, tour bookings, and warehouse reservations ("Services"), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our Services.
1. General Terms
1.1 These Terms and Conditions ("Terms") govern your use of the Book OnePe website and services.
1.2 By accessing our website or using our Services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
1.3 If you do not agree to these Terms, you may not access or use our Services.
2. Services Overview
2.1 Car Rentals: We provide a platform for booking vehicles for rent. All vehicle rentals are subject to the terms and conditions of the respective rental provider.
2.2 Tour Bookings: We facilitate the reservation of tours and travel experiences. Specific terms, including cancellation policies, vary by tour operator.
2.3 Warehouse Reservations: We offer the ability to book storage spaces or warehouses. Additional terms and conditions may apply depending on the warehouse provider.
2.4 Our role is to facilitate bookings. We are not responsible for the quality, availability, or safety of services provided by third-party operators.
3. Booking and Payment
3.1 Booking Process: To make a booking, you must provide accurate and complete information as requested. Any incorrect details may result in booking cancellations or delays.
3.2 Payment: Payment must be made at the time of booking. Accepted payment methods include [list payment methods, e.g., credit card, debit card, etc.].
3.3 Confirmation: Upon successful payment, you will receive a confirmation email with booking details. Please review it carefully and notify us immediately of any discrepancies.
3.4 Cancellations and Refunds: Cancellation policies vary depending on the specific service booked. Refund eligibility and processing will be subject to the terms of the respective service provider.
4. User Responsibilities
4.1 You are responsible for ensuring that all information provided during the booking process is accurate.
4.2 You agree to comply with all applicable laws and regulations while using our Services.
4.3 For car rentals, you must meet the eligibility criteria of the rental provider, including possession of a valid driver’s license and other documentation.
5. Service Providers
5.1 Our platform connects users with third-party service providers. We are not the provider of these services and are not liable for their actions, omissions, or breaches of contract.
5.2 Any disputes arising between you and a service provider must be resolved directly with the provider.
6. Liability Disclaimer
6.1 We are not liable for any loss, damage, or injury resulting from the use of services booked through our platform.
6.2 To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Services provided on our platform.
7. Modifications to Terms
7.1 We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to our website.
7.2 Continued use of our Services after modifications constitute acceptance of the updated Terms.
8. Termination
8.1 We reserve the right to suspend or terminate your access to our Services at our discretion for any reason, including but not limited to breaches of these Terms.
9. Governing Law
9.1 These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
10. Contact Us
For questions or concerns regarding these Terms, please contact us:
-
Email: mail@onepe.co
-
Phone: +91 9876543210
-
Address: New Delhi, India
Thank you for using Book OnePe.
